Job Title
Beer Cellar Bar staff
Department
Steward’s Office
Grade
N/A
Reports to
College Steward, Domestic Bursar, Bar Supervisor
Coordination with
Steward’s Department, Bar Supervisor
Responsible for (staff)
Location
Queen’s College, Oxford
The College and the Role
Founded in 1341, Queen’s is one of the oldest constituent Colleges in the University of Oxford. Its membership comprises around 330 undergraduates, 160 graduates, and around 45 Fellows. The Provost is head of the College, and serves as Chair of the Governing Body.
The bar staff are employed to assist the Bar Supervisor in the safe running of the Beer Cellar (the College bar) and ensure customers receive the highest level of service. Most especially they will have friendly and positive interactions with students, staff and guests of the College.
The role is intended as part-time hours and requires someone who is flexible; they would be available for shifts on Monday through Saturday evenings (by arrangement), during term time when bar is open, and at other times as required and agreed.
Ongoing training and support from the College Steward, and the Bar Supervisor, who is the line-manger, will be available. The hours will vary throughout the year, however during term they would need to be available for a number of shifts per week (possibly more at busy times). The summer is a period that the bar staff would assist other departments such as the Catering Department with conference events that use our facilities while the students are away from Oxford.
Further information on the College can be found on its website at www.queens.ox.ac.uk
Structure
Beer Cellar staff will report to the bar supervisor, whose work is overseen by the Steward. The Steward is the Licence Holder for the College.
Main Duties and Responsibilities
The following duties are not shown in order of priority or frequency, nor is the list exhaustive, but rather an indication of the type and level of duties expected of the post-holder.
The list of duties is not exhaustive and the post holder will be expected to perform different tasks as necessitated by their changing role within the organisation and the overall objectives of the College.
Person Specification
Qualifications
Essential
Desirable
Good standard of general education:
· Fluency and accuracy in written and spoken English
· Good level of numeracy
X
Applicants must be eligible to work in the UK and information to confirm status will be requested at interview
Experience and Knowledge
A good working knowledge of Health and Safety
Ability to work under pressure
Experience working in a catering (food and beverage) environment.
Experience of working in a customer facing role (hospitality)
Experience of working in a college or educational department.
Skills
A good degree of competency in computer skills –
· Word
· Email
· Excel
· Proprietary systems
Technical skills –
· Telephone
· Till use
Practical skills –
· Good customer service
Attributes
Reliable, honest, respectful and confident; friendly and personable when communicating with others.
Self-motivated, pro-active, and able to use own initiative
Ability to interact with colleagues, students and other customers from a diverse range of backgrounds.
Adaptability and flexibility to manage a variable workload; able to prioritise and undertake tasks in a logical and methodical manner.
High standards of honesty and integrity, attention to detail. Reliable, respectful and confident.
An appropriate level of physical fitness, to be able to carry out work that involves standing for long periods, lifting and carrying.
Strong team player with willingness to support colleagues.
Flexible approach to working hours. Willingness to work shifts (including nights and weekends).
Good standard of personal presentation.
SUMMARY OF TERMS AND CONDITIONS OF EMPLOYMENT
Full terms and conditions of employment will be provided in writing to the successful candidate. The information below is for guidance only and does not constitute the contract of employment.
Salary
The rate is £11.35 per hour (the Oxford Living Wage). The pay is monthly and will be evenly spread throughout the year. The College non-academic salary scale is reviewed on a regular basis, normally annually.
Contract /Duration
This is a permanent, part-time, 52 week a year role.
Hours of Work
The normal hours of work will be approximately 6- or 7-hour evening shifts (number of shifts per week to be agreed). Breaks are in line with current Working Time Regulations and are unpaid. You may be required to work additional hours when authorised and as necessitated by the needs of the business.
Probationary and Notice Periods
The post is subject to six-month probationary period. The appointment may be terminated by either side giving one week’s written notice during the first six months, and one month thereafter. Training will be provided if necessary.
Benefits include:
HOW TO APPLY
The appointment will be subject to proof of the right to work in the UK, acceptable references, proof of a satisfactory qualifications, and the satisfactory completion of a medical questionnaire.
Any enquiries about the application process should be addressed to:
The Domestic Bursar’s AdministratorThe Queen’s CollegeOxfordOX1 4AW
Email: HR@queens.ox.ac.uk
There is no closing date for this position.
We aim to hold interviews as applicants apply and will offer the position to a suitable candidate.
Ideally the post will be filled immediately and commence as soon as possible.
Data protection
All data supplied by applicants will be used only for the purposes of determining their suitability for the post and will be held in accordance with the principles of the General Data Protection Regulation 2018.
Privacy Policy
The College Privacy Policy can be viewed here:
https://www.queens.ox.ac.uk/sites/www.queens.ox.ac.uk/files/Applicants-for-office.pdf
All data supplied to us during the application process will be processed and stored in accordance with this policy.
Diversity and Equal Opportunity at Queen’s College
The Queen’s College is an equal opportunities employer and a living wage employer.
Entry into employment with the College and progression within employment will be determined only by personal merit and the application of criteria which are related to the duties of each particular post and the relevant salary structure. In all cases, ability to perform the job will be the primary consideration. No applicant or member of staff shall be discriminated against because of age, disability, gender reassignment, marriage or civil partnership, pregnancy or maternity, race, religion or belief, sex, or sexual orientation.
Applications are particularly welcome from underrepresented groups. We are committed to the principles of equal opportunities and respect for individuals in creating and maintaining an inclusive environment that represents a variety of backgrounds, perspectives, and skills. We value and celebrate diversity and feel that is critical to achieving our strategic aims and long-term success. The more inclusive we are, the better our work will be.
For more information, visit https://www.queens.ox.ac.uk/equality-information
The College also shares the university’s commitment ‘to fostering an inclusive culture which promotes equality, values diversity and maintains a working, learning and social environment in which the rights and dignity of all its staff and students are respected.’ The university’s full policy is available at: https://edu.admin.ox.ac.uk/equality-policy
The College invites all applicants to familiarise themselves with its equal opportunities policy, available at:
https://www.queens.ox.ac.uk/sites/www.queens.ox.ac.uk/files/Equal-Opportunities-Policy-%28May%202020%29.pdf